Robin Singh
Business Intelligence Strategist | Data Migration & Integration Lead | Delivering Unified Analytics Across Sectors
About
With over 20 years of experience in business intelligence, data migration, and enterprise reporting, I specialize in modernizing legacy systems and building unified analytics ecosystems that drive strategic decision-making. My career spans telecom, retail, healthcare, and government sectors, where I’ve consistently delivered high-impact solutions by bridging business needs with scalable technical architectures. At The Salvation Army, I led the design and implementation of a centralized data warehouse and Power BI environment, integrating platforms like TechOne, Coupa, Workday, and ServiceNow. I introduced Data Vault 2.0 modeling, authored interface specifications, and enabled cross-functional reporting across finance, procurement, HR, and operations. Previously, I supported the Victorian Government’s COVID-19 response with mission-critical dashboards and geospatial analytics, and at Telstra, I drove IFRS15 compliance reporting, NBN rollout analytics, and finance data strategy through robust ETL, SSIS, and Power BI solutions. I’m passionate about transforming fragmented data into trusted insights, aligning stakeholders through clear communication, and delivering future-ready platforms using tools like SQL Server, Azure Synapse, Microsoft Fabric, and Tableau. Whether leading integration, modelling complex data flows, or mentoring teams, I bring a pragmatic, outcome-focused mindset to every engagement.
Featured Projects
Experience
Senior Technical Business Analyst
The Salvation Army - Contract
Mar 2022 – Sep 2025
Melbourne, Australia
Led enterprise-wide reporting and data modernization initiatives, playing a pivotal role in designing and implementing a centralized data warehouse and analytics ecosystem that supports strategic decision-making across finance, procurement, HR, and operations.
Senior Business Intelligence Analyst
ARQ Group | Department of Health & Human Services - Contract
Jul 2020 – Mar 2022
Melbourne, Australia
Delivered high-stakes reporting and analytics solutions that directly supported the Victorian Government’s COVID-19 response, enabling timely public briefings, resource allocation, and policy decisions.
Senior Business Intelligence Analyst
Saputo Inc. - Contract
Mar 2020 – Jul 2020
Melbourne, Australia
Telstra
Lead Business Analyst - NBN Reporting
Oct 2016 – Jan 2019
Melbourne, Australia
The purpose of the NBN reporting projects was to bridge the gap between existing NBN reporting and transition to automated reporting platform. Since the introduction on NBN, the reporting saw rapid changes due to the nature of changing business. The project team was commissioned to understand the needs of the business, source and transform the data to meet the requirements. Reconciliation of data to gain confidence from stakeholders was a key component of the project delivery.
Senior Business Analyst - Finance & Strategy
Jul 2015 – Oct 2016
Melbourne, Australia
Finance and Strategy group manages all the finance related data in different applications and data warehouse. With the knowledge of finance applications, my role is to assess any new requirements for a BI solution, coming in from all parts of the business, to offer different solution options to business. The role also involves reviewing other project documents for any consequential impact on finance applications.
Senior Technical Analyst
Jan 2014 – Jul 2015
Melbourne, Australia
Focused on the technical ETL layer, developing SSIS packages and managing SSAS cubes for enterprise-wide coaching and reporting.
Reporting Analyst
ASSA ABLOY - Contract
Oct 2012 – Dec 2013
Melbourne, Australia
.Net Developer
Rowben Consulting - Contract
Jul 2012 – Aug 2012
Melbourne, Australia
Develop customized reports for various applications using SQL Server, Crystal Reports and Visual Studio 2008.
Team Lead - .Net Development
Pratyaksh Interactive Services Ptv. Ltd.
Dec 2010 – Apr 2012
New Delhi - India
Develop, maintain and upgrade cutting-edge travel-industry software and mobile applications. Coordinate design and implementation of applications, collaborating with project managers, engineering teams, and clients to ensure on-time completion of project deliverables. Design Web applications and maintain content for .NET based systems.
IT Consultant
Ricoh India Ltd.
Sep 2009 – Dec 2010
New Delhi - India
Develop a SQL Server 2008 Integration Services application to pull data from Progress database every mid-night. Write complex stored procedures for each report. Design and develop various reports using SQL Server Reporting Services and Crystal Reports. Develop windows application in Visual Studio 2008 that provides user interface to generate various reports and also provides graphical representation of the data using the MS Charts. I was responsible for understanding the business logic and requirement gathering. Installing the application and user training were also part of my role.
Technical Lead
Humanitics Dimensions Software Ptv. Ltd.
Jul 2007 – Sep 2009
New Delhi - India
Develop, maintain and upgrade cutting-edge travel-industry software and mobile applications. Coordinate design and implementation of applications, collaborating with project managers, engineering teams, and clients to ensure on-time completion of project deliverables. Design Web applications and maintain content for .NET based systems.
Software Analyst
TSYS Card Tech
Feb 2007 – Jul 2007
Cyprus/India
Involved in analysis and development of database scripts, processing the incoming interchange files from VISA & MasterCard. Responsible for developing customized reports for the client, using Oracle9i & Crystal Reports 9.
Licenses & Certifications
Retrieval Augmented Generation (RAG)
DeepLearning.AI
Issued Apr 2026
Credential ID cb644fed-5953-40f7-989e-b5411611a5a8
Retrieval-Augmented Generation·RAG·Vector Search·Vector Database·Large Language Models
Building Customized LLMs with OpenAI
Columbia+
Issued Mar 2026
Credential ID 177809916
Prompt Engineering·OpenAI API·Retrieval-Augmented Generation·RAG·Vector Search·LLM Workflows·Knowledge Graphs for LLM Workflows·Fine-Tuning·LangChain·LlamaIndex·Python for Generative-AI·OpenAI·Large Language Models
Prompt Engineering & Programming with OpenAI
Columbia+
Issued Mar 2026
Credential ID 176670113
Generative AI·OpenAI API·Large Language Models (LLM)
Certificate of completion: Claude 101
Anthropic
Issued Mar 2026
Credential ID ahcc3zmjdqp7
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Google AI Essentials
Issued Sep 2025
Credential ID T63MC1LAQJK8
Generative AI·AI Strategy·Machine Learning
Databricks Fundamentals
Databricks
Issued Sep 2025
Credential ID bac61eed-5ed0-4643-8d9a-4e955b4b3e4e#acc.l4QPOzgR
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Analyzing and Visualizing Data with Microsoft Power BI
Microsoft
Issued Nov 2019
Credential ID 804df98a3914471ea0aacd4a40da046b
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Power BI Essential Training
Issued Oct 2019
Credential ID AYj96u2EWBwDa6XI9T22usVODeUN
Show credentialLearning Microsoft Power BI Desktop
Issued Oct 2019
Credential ID AX-bk0F44HnBROKd0M7FBKA88v7-
Show credentialMicrosoft Certified Professional, Developing and Implementing Windows-based Applications with Microsoft Visual Basic .NET and Microsoft Visual Studio .NET
Microsoft
Issued Sep 2004
Show credentialMicrosoft Certified Professional, Developing & Implementing Web Applications with Microsoft Visual Basic.NET and Microsoft Visual Studio.NET
Microsoft
Issued Aug 2004
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Contact Information
Technical Stack
Artificial Intelligence
BI & Visualization
Engineering & ETL
Cloud & Data Architectures
Certifications
Education
Master of Computer Applications (MCA)
Punjab Technical University
2004 – 2006
Bachelor of Computer Applications (BCA)
Guru Nanak Dev University
2001 – 2004